Notes on Services

 

Main Kite Courses / Lessons notes:

  • Prices are per person
  • All the kite equipment required for the kite courses / lessons is included in the Kite course / Lesson  prices
  • Prices of semi-private courses / lessons are valid if you are group of 2  or more people with similar kite level and that do the course on the same days with the same instructor. In most cases we can’t join students who do not know each other, as they have always different needs (eg: different days of course) or different characteristics (different weights, different levels)
  • To understand how are running and how we are managing our kite courses and lessons from Cagliari, and how is working our kite school, please refer to the page Kitesurfing Lessons in Sardinia.
  • In case it will be impossible to complete the kite course because of lack of wind (weather forecast wind have to be checked by the instructor, not by the student), you will be refunded in proportion to the taken hours. For more infornation about Refund Policy for lack of wind, have a look here.

Kite Courses Notes

  • Prices are per person.
  • To know the prices for Kite Lessons / Courses in Villasimius , please refer to the specific page Kitesurfing in Villasimius
  • To understand how are running and how we are managing our kite courses and lessons from Cagliari, and how is working our kite school, please refer to the page Kitesurfing Lessons in Sardinia.
  • Kite equipment for kite courses: all the kite equipment required for the kite courses/lessons is provided (students will have wetsuit, impact vest, harnesses, helmet as well as the kite surfing equipment).
  • Mandatory: students must be healthy and able to swim. Only people that like to attend a mini Kite Course for Beginners (2 hours course) could be not able to swim.
  • Private courses/lessons: 1 instructor/1 kite dedicated to the student for private courses/lessons
  • Semi-private courses/lessons:
    • 1 instructor/1 kite dedicated every 2-3 students for semi-private courses/lessons
    • Prices of semi-private courses / lessons are valid if you are 2  or more people with similar level
    • Semi-private courses are just for groups of friends who do the course on the same days.
      In most cases we can’t join students who do not know each other, as they have always different needs (eg: different days of course, different hours of course) or different characteristics (different weights, different levels)
    • for safety rules, we use one kite per instructor. If the students have the proper level (they can really well control the kite, they can do the body drag in all conditions, they can ride upwind), each student can have one kite. In this case, lessons/courses of each student will be considered as private lessons/courses.
  • The Kite courses that need more than two hours, have to run in consecutive days without interruption unless it will be agreed before the beginning of the kite course.  In each Kite Lesson, they shall be done at least two consecutive hours of lesson, otherwise the lesson will be considered as a single hour lesson with different costs (see next paragraph Prices of Kitesurfing Lessons).
  • Shuttle Service from Cagliari to the Kite Spots could be provided; please indicate if shuttle service is required when you will register to our Kite Registration page
  • Kite certificate will be provided at the end of the Kite course. Certificate will be provided by mail.
  • How to book the Kite Lessons / Courses:
    • Important: We can’t guarantee availability of places for kite courses and Kite camp for last minute reservations.
    • To book a Course Lessons / Courses is to register to our Registration Page.
    • Payment of the Kite Lessons / Courses:
      • The full amount of the kite service shall be paid before or at the first kite lesson / the first day of kite camp. The payment can be done by bank transfer, by paypal (by adding  4% of commission), by credit card (VISA or Mastercard, by adding 2% of commission) or by cash. In case it will be impossible to complete your course because of lack of wind you will be refunded in proportion to the taken hours. No refund is provided for other reasons no depending by us or by weather conditions. For more information about Refund Policy for lack of wind, have a look here.

 

Kite & Sleep Packages Notes

  • To check the availability of Kite & Sleep Packages, please refer to the page Kite & Sleep and Kite Camp Sardinia
  • Prices are per person.
  • To understand how are running and how we are managing our kite coures and lessons, and how is working our kite school, please refer to the page Kitesurfing Lessons in Sardinia.
  • Kite equipment for kite courses: all the kite equipment required for the kite courses/lessons is provided (students will have wetsuit, impact vest, harnesses, helmet as well as the kite surfing equipment).
  • Mandatory: students must be healthy and able to swim. Only people that like to attend a mini Kite Course for Beginners (2 hours course) could be not able to swim.
  • Private courses/lessons (for private Kite Camp Packages): 1 instructor/1 kite dedicated to the student for private courses/lessons
  • Semi-private courses/lessons (for 2 or more people with the same level*):
    • 1 instructor/1 kite dedicated every 2-3 students for semi-private courses/lessons
    • Prices of semi-private courses/lessons are valid if you are 2  or more people
    • Semi-private courses are just for groups of friends who do the course on the same days.
      In most cases we can’t join students who do not know each other, as they have always different needs (eg: different days of course, different hours of course) or different characteristics (different weights, different levels)
    • for safety rules, we use one kite per instructor. If the students have the proper level (they can really well control the kite, they can do the body drag in all conditions, they can ride upwind), each student can have one kite. In this case, lessons/courses of each student will be considered as private lessons/courses.
    • * : if you are people with different kite levels that like to join to our Kite Camp Package, please contact us.
  • Accommodations included in the Kite & Sleep Packages have high standards.
    • Accommodations will be in the historical center of Cagliari (no other locations are available)
    • Accommodation in single room (in case of 1 person), double room (in case of 2 people), triple room or apartment (in case of groups of 3 or more people) will be provided.
    • Accommodations included in our Kite & Sleep packages are excellent, they have excellent utilities like wi-fi, roof or garden and private bathroom (for each room or maximum every two rooms). Use of the kitchen is allowed.
    • Check in should be before 11.30/11.45 h or after the 19.15/19.30 h because at the other times we are usually at the beach for kite lessons.
  • The Kite Lessons included in our Kite & Sleep Packages have to run in consecutive days without interruption unless agreed before the beginning of the Kite Camp.
  • Shuttle Service from Cagliari to the Kite Spots is not included in our Kite & Sleep Packages but can be provided.
  • Kite certificate will be provided at the end of the Kite Camp. Certificate will be provided by mail.
  • How to book the Kite & Sleep Packages:
    • Important: We can’t guarantee availability of places for Kite camp for last minute reservations.
    • First step for book a Kite & Sleep Package is to register to our Registration Page
    • Second Step: To be sure that your Kite & Sleep package is confirmed, a down-payment is required. Please contact us after the registration to know how to proceed for the payment.
  • Payment of the Kite & Sleep Pacakages:
    • The full amount of the kite service shall be paid before or at the first kite lesson / the first day of arrival. The payment can be done by bank transfer, by paypal (by adding 4% of commission), by credit card (VISA or Mastercard, by adding 2% of commission) or by cash. In case it will be impossible to complete your course because of lack of wind you will be refunded in proportion to the taken hours. No refund is provided for other reasons no depending by us or by weather conditions. For more information about Refund Policy for lack of wind, have a look here.

 

Kite Camp Notes

  • To check the availability of Kite Camp Sardinia, please refer to the page Kite & Sleep and Kite Camp Sardinia
  • Prices are per person.
  • To understand how are running and how we are managing our kite coures and lessons, and how is working our kite school, please refer to the page Kitesurfing Lessons in Sardinia.
  • Kite equipment for kite courses: all the kite equipment required for the kite courses/lessons is provided (students will have wetsuit, impact vest, harnesses, helmet as well as the kite surfing equipment).
  • Mandatory: students must be healthy and able to swim. Only people that like to attend a mini Kite Course for Beginners (2 hours course) could be not able to swim.
  • Running of Kite Lessons: 
    • First phase (before the water start): Theory, Kite Setting, Kite Control, Kite Body drag could be Group Lesson;
    • Second phase (Water start phase): water start phase will be Semi-private.
  • Accommodations included in the Kite Camp:
    • Accommodations will be in the historical center of Cagliari
    • Accommodation would be in shared rooms. For private rooms requests, please contact us.
    • Accommodations included in our Kite Camp are excellent, they have excellent utilities like wi-fi, roof or garden and private bathroom (for each room or maximum every two rooms). Use of the kitchen is allowed.
    • Check in should be before 11.30/11.45 h or after the 19.15/19.30 h because at the other times we are usually at the beach for kite lessons.
  • The Kite Lessons included in our Kite Camp have to run in consecutive days without interruption unless agreed before the beginning of the Kite Camp.
  • Shuttle Service from Cagliari to the Kite Spots is included in our Kite Camp.
  • Kite certificate will be provided at the end of the Kite Camp. Certificate will be provided by mail.
  • How to book the Kite Camp:
    • Important: We can’t guarantee availability of places for Kite camp for last minute reservations.
    • First step for book a Kite Camp is to register to our Registration Page
    • Second Step: To be sure that your Kite Camp package is confirmed, a down-payment is required. Please contact us after the registration to know how to proceed for the payment.
  • Payment of the Kite Camp:
    • The full amount of the kite service shall be paid before or at the first kite Camp. The payment can be done by bank transfer, by paypal (by adding 4% of commission), by credit card (VISA or Mastercard, by adding 2% of commission) or by cash. In case it will be impossible to complete your course because of lack of wind you will be refunded in proportion to the taken hours. No refund is provided for other reasons no depending by us or by weather conditions. For more information about Refund Policy for lack of wind, have a look here.

 

Notes on Kitesurf Rental

  • We can rent the Kite Material, if available, only in Cagliari and Punta Tretu.
  • Price of Rental Services: prices will not change even if Rental is just for 1 hour.
  • Minimum required level for rental services: Kite Equipment Rental is for riders able to ride upwind and only for those kiters who have a level of self-sufficiency. The kite school reserves the right to cancel the rental if the person threatens its integrity or that of other users of the beach or the supplied material.
  • Third party liability Insurance is mandatory for riders renting the Kite Equipment, if the riders don’t have an insurance they can purchase it from Kitegeneration.
  • It is not allowed to leave the material to third persons who have not proven their proficiency.
  • The equipment must be used according to the level of the kiter. If you try to raise the level without instruction and the equipment suffers damage in the event it must be paid 100% of the equipment value.
  • If material damages occur, the customer will pay the cost of equipment repair or replace the kite if impossible to repair.
  • In the event that the material is stolen, the customer must pay the school the material price (market price).
  • KiteGeneration is not responsible for accidents or misuse of the material.
  • 1 day Rentals are available just in the high season (July and August).
  • Payment: the service should be paid at the first day of rental and anyway before the rental.
  • Shuttle Service from Cagliari to the Kite Spots is not included but can be provided. We are not providing the shuttle service for rental /supervised rental in the low season or if we have just one rental / supervised rental service.
  • KiteGeneration kite card and assurance are not included

 

Kite Course Refund Policy

In case it will be impossible to complete your course because of lack of wind, you will be refunded for not taken hours. No refund is provided for other reasons no depending by us or by weather conditions.

Terms and Conditions

Kitegeneration Privacy Policy

This privacy policy will explain how Kitegeneration uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Kitegeneration collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Kitegeneration with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Kitegeneration collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

When Kitegeneration processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Kitegeneration securely stores your data at [enter the location and describe security precautions taken].

Kitegeneration will keep your personal data for 5 years. Once this time period has expired, we will delete your data by removing the entire database with data older than 5 years.

Marketing

Kitegeneration would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Kitegeneration from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please send an email to privacy@kitegeneration.com

What are your data protection rights?

Kitegeneration would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Kitegeneration for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Kitegeneration correct any information you believe is inaccurate. You also have the right to request Kitegeneration to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Kitegeneration erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Kitegeneration restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Kitegeneration transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email privacy@kitegeneration.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Kitegeneration uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Kitegeneration uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Kitegeneration uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Kitegeneration sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Kitegeneration website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Kitegeneration keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 March 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at privacy@kitegeneration.com